Operations Manager
Company: Southeast LBM Holdco LLC
Location: Indian Mound
Posted on: March 15, 2025
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Job Description:
Description:The Operations Manager will be tasked with managing
daily yard and warehouse operations to minimize shrink, maximize
productivity, and optimize profitability while satisfying customer
and yard needs. In addition, the Operations Manager will be
responsible for providing customers with a shopping atmosphere that
is well-maintained, clean, organized, and safe.Importantly, the
Operations Manager will carry responsibility for managing varying
amounts of annual sales and average inventory according to the size
of the location.Requirements:ResponsibilitiesManaging one
subordinate supervisor who supervises a total of 1-15 Associates in
yard operations. Directly supervising 2-3 other Associates.
Managing overall direction, coordination, and evaluation of the
unit. Providing customer service (both personally and through
subordinates) to contractors and professional builders to increase
customers and individual ticket amounts. Taking orders and
resolving Customer complaints. Attaining monthly average sales per
Associate. Monitoring and assisting in ordering inventory of
merchandise.Taking special orders as requested and obtaining
merchandise in the most expedient manner, including inter-yard
transfers.Attaining average monthly gross profit per Associate and
gross profit return on inventory goals.Overseeing unloading of
incoming merchandise.Verifying truck ticket with purchase order to
ensure that the correct merchandise is delivered and inventory is
properly stated and valued.Hiring, training, motivating,
supervising, and scheduling yard personnel to meet staffing
needs.Ensuring compliance with Company policies and
procedures.Ensuring budgeted staffing levels are maintained and
Associates obtain maximum productivity. Complying with the
Company's Associate Training Standards. Scheduling deliveries,
pickups, and returns.Ensuring proper loading of merchandise on a
truck before departure and drivers are scheduled to meet customer
delivery needs. Monitoring truck and forklift maintenance and
usage, ensuring downtime and vehicle maintenance cost is minimized.
Assessing yard layout and monitoring yard maintenance and
housekeeping. Ensuring proper signage and ensuring that the yard is
efficiently organized and maintained. Complying with the Company's
Yard Maintenance Standards. Recognizing and reporting safety and
security concerns to General Manager. Minimizing problems through
compliance with Company safety and security policies and
procedures. Opening and closing yard/store and filling in for
General Manager and/or Store Operations Manager as needed. Ensuring
the yard/store opens/closes on a timely and consistent basis.
Adequately filling in for other management jobs. Managing
Associates, assets, and inventory to achieve the Best Management
Practices. Ensuring the required inspections and forms are
completed to comply with the Maintenance Program; minimizing
vehicle downtime and maintenance costs. Executing and logging
scheduled cycle counts; maintaining accurate inventory counts.
Attending and participating in all Company sponsored training
programs as required. Achieving satisfactory participation,
retention, and application of training program subjects. Performing
any other duties, responsibilities, or tasks as assigned.Education
& ExperienceAssociate's degree (or equivalent from a two-year
college or technical school.) Five to eight years of related
experience (three to five years in a supervisory role). Equivalent
combination of education and experience is acceptable. Ability to
act as a strong leader and coach. Solid knowledge of point-of-sale
systems, basic business accounting, safety, and store security.
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals;
ability to write routine reports and correspondence; and ability to
speak effectively before groups of customers or Associates of the
organization. Ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply common sense
understanding to carry out instructions furnished in written, oral,
or diagram form; ability to deal with problems involving several
concrete variables in standardized situations. Excellent
interpersonal, communication, sales, customer service, and training
skills.Strong knowledge of building materials (especially
commodities, products, and lumber.) Ability to operate computer
equipment and programs. A valid driver's license of the appropriate
type and class issued by the state of residence to operate a
Company vehicle is required. Driver's record must be acceptable to
the Company's insurance carrier and must conform to all
restrictions listed on the license in order to operate any Company
truck or vehicle.Work EnvironmentWork is performed in an office
environment.PIde6c663d50b1-25660-37166597
Keywords: Southeast LBM Holdco LLC, Clarksville , Operations Manager, Executive , Indian Mound, Tennessee
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