Delivery Service Supervisor - USBL - US
Company: Sysco
Location: Spring Hill
Posted on: October 10, 2024
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Job Description:
JOB SUMMARYThis is an Operations position responsible for
supervising and directing the activities associated with delivery.
Responsibilities include but are not limited to, collaborative
direction to delivery supervisory staff, specific direction to
drivers, routing, safety, and compliance.RESPONSIBILITIESSupervises
the daily work and safety of delivery associates, including
adherence to standard operating procedures, adherence to planned
routes, and providing safe and efficient customer service.Analyzes
live and historical data to ensure accuracy for maintaining optimal
delivery plans and on-time customer service.Supervises labor hours
and directs labor activities to stay within budget.Recommends work
schedules including stop changes, classification changes, customer
open/close times, window expectations and provides to the
appropriate person for necessary changes.Supervises the proper
selection utilization of company assets in support of the delivery
department.Coordinates required repairs with proper departments as
necessary.Reviews delivery productivity reporting to the
appropriate supervisor for review and determination.Suggests
efficiency ideas, cost reduction measures and assist with
implementation of delivery changes.Interprets, trains and
consistently applies company policies, protocols and procedures
including but not limited to food safety, DOT (department of
transportation), record keeping, performance expectations, and safe
work methods, etc.Communicates with Sales Management and Marketing
Associates via email and maintains current communications board
data to collaboratively resolve any customer or delivery
opportunities or issues.Communicates proactively with drivers and
directs activities to ensure successful adherence to daily delivery
schedules and departmental performance goals and overtime
objectives.Coordinates efforts with Transportation Road Supervisors
and with Safety Trainer to insure consistent training, conducting
associate observations, updating preferred work methods, timely
accident investigations to determine root causes, and routine
safety inspections. Makes recommendations for disciplinary action
and/or behavior modification where required based on a consistent
review of performance data metrics.Ability to keyboard
proficiently.Utilize canned reporting.Create specific ad hoc
reports to identify areas for improvements.Proficient in Microsoft
Office suite including Excel, Word, PowerPoint as well as numerous
variants.Education High school diploma or general education degree
(GED)Two or four-year college degree in Business Management, Supply
Chain Management or similar major preferred.ExperienceOne to three
years related experience and/or training; or equivalent combination
of education and related experience.Professional SkillsAbility to
successfully engage and lead individual and team discussions and
meetings.Capable of working with peers and associates from other
departments, operating companies and Corporate in a proactive and
constructive manner.Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists.Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule
form.Working knowledge of Federal Motor Carrier Safety
Regulations.Ability to apply all relevant policies in a consistent,
timely and objective manner.Ability to work in a disciplined manner
and capable of following established procedures, practices and
comply with local, state and federal regulations.Ability to manage
the pressures and stress associated with a deadline-oriented
atmosphere and customer service issues.Demonstrates skill in making
independent decisions in support of company policies and procedures
in a timely manner.Ability to read, analyze and interpret general
business periodicals, professional journals, technical procedures,
or governmental regulations.Ability to write reports, business
correspondence, and procedure manuals.Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.Demonstrate
knowledge of Spreadsheet software and Word Processing software, and
ability to learn Sysco technology software and programs.Must have
excellent computer skills.Ability to read, comprehend, write and
speak English.Ability to add, subtract, multiply, and divide into
all units of measure, using whole numbers, common fractions, and
decimals.Certificates, Licenses, and RegistrationsComplete a Sysco
approved a defensive driving programHazMat certification
preferred.Physical DemandsWhile performing the duties of this job,
the employee is regularly required to sit, stand, walk and use
hands and fingers to operate a computer keyboard, mouse, and
telephone to talk and hear.The employee is frequently required to
sit and reach with hands and arms.The employee must occasionally
lift and/or move up to 20 pounds. --s-p-m1-- By applying, you
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Keywords: Sysco, Clarksville , Delivery Service Supervisor - USBL - US, Other , Spring Hill, Tennessee
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