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Provider Support Agent

Company: VirtualVocations
Location: Clarksville
Posted on: April 3, 2025

Job Description:

A company is looking for a Provider Support Agent responsible for supporting business partners through various communication channels.
Key Responsibilities

Communicate with business partners via phone, email, and chat, addressing inquiries and issues
Analyze information to provide solutions and assist with troubleshooting and account origination issues
Ensure compliance with procedures and maintain up-to-date knowledge of policies and procedures

Required Qualifications

Related practice experience and/or customer service experience
Proficient in Microsoft Office
Weekend availability required
Shift differential for evening, night, and weekend hours

Keywords: VirtualVocations, Clarksville , Provider Support Agent, Sales , Clarksville, Tennessee

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