Contact Center Operations Manager
Company: VirtualVocations
Location: Clarksville
Posted on: March 7, 2025
|
|
|
Job Description:
A company is looking for a Senior Manager, Contact Center
Operations.
Key Responsibilities
Drive management of contact center operational processes to
establish targets and best practices
Oversee initiatives to improve the quality and efficiency of
contact center operations
Report on operational processes to senior leadership and recommend
improvements for effectiveness
Required Qualifications
Bachelor's degree required
6+ years of related experience, including management experience
3+ years of supervisory experience preferred
Experience with contact center operations and regulatory
compliance
Knowledge of training program development and implementation
Keywords: VirtualVocations, Clarksville , Contact Center Operations Manager, Executive , Clarksville, Tennessee
|
Click
here to apply!
|
